Our Guarantees โ€” In Writing

Anyone can say "we do great work." We put the important parts in writing, with the fine print right underneath. If we break one of these, you don't have to argue โ€” the remedy is automatic.

๐Ÿ“ž Call (206) 555-0199
Quick answer: MossFree Shoreline guarantees five things in writing: no pressure washing on your shingles ever, an exact quote that won't grow, free re-treatment if moss returns within 12 months, protection for your landscaping and plants, and on-time arrival. The terms are plain and printed below โ€” no asterisks.
In writing

Five Promises, Zero Fine-Print Games

Every guarantee below applies to every job we do in Shoreline, WA. They're printed on your written estimate too.

01

No Pressure Washing โ€” Ever

We will never use a pressure washer on your asphalt shingles. Not "low pressure," not "just this once" โ€” never. High pressure strips the protective granules off shingles and can void your manufacturer warranty.

If we break this: the job is free. That's how confident we are โ€” it's the easiest promise in the business to keep, because we simply don't do it.

02

Exact-Quote Guarantee

The price on your written estimate is the price you pay. Not "starting at," not "plus extras we found later" โ€” the number we agree on before work starts.

The honest exception: if we find something genuinely unexpected up there (rotted decking, structural damage), we stop, show you, and explain โ€” before doing anything that costs extra. You approve it or you don't. No surprise line items, ever.

03

12-Month Free Re-Treatment

If live moss grows back on the treated areas within 12 months of our visit, we come back and re-treat it free. No service call fee, no debate.

The honest terms: this covers regrowth on surfaces we treated. It doesn't cover brand-new moss mats under a tree you had trimmed afterward, or areas we couldn't safely reach that we told you about upfront. We'll explain exactly what's covered before you book.

04

Landscape Protection Promise

We pre-wet all plantings, cover sensitive landscaping, divert downspouts away from garden beds during treatment, and rinse everything thoroughly when we're done.

If we break this: if our work damages your plants, we replace them โ€” same species, comparable size, at our cost. Plant damage from careless spraying is the industry's most avoidable mistake, and we don't make it.

05

On-Time Arrival

We show up inside the arrival window we give you โ€” not "sometime Tuesday," a real two-hour window.

If we break this: $25 off your job, no questions asked. If we're ever running late, we call before the window closes, not after.

Why we publish this page: roof cleaning has a trust problem โ€” vague quotes, pressure-washer damage, moss back in six months, dead flower beds. We can't fix the industry, but we can put our own standards where you can read them before you ever call us.

What We Won't Promise

Honesty cuts both ways. Here's what no honest company should guarantee:

Free inspection โ€” no obligation

Hold Us to It

Get a free inspection and a written estimate with every guarantee above printed on it.

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